Privacy Policy

Introduction

Welcome to CareTrack. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application.

CareTrack is designed with privacy as a core principle. Our app operates offline-first, meaning your data stays on your device by default.

Information We Collect

Information You Provide

When you use CareTrack, you may provide the following information:

• Animal profile information (name, species, age, photos)
• Feeding schedules and logs
• Supplement tracking data
• Health observation notes
• Custom notes and observations

Automatically Collected Information

We may automatically collect certain technical information:

• Device type and operating system version
• App version and usage statistics (crash reports)
• Local notification preferences

How We Use Your Information

All data you enter into CareTrack is stored locally on your device. We use this information solely to:

• Provide core app functionality (tracking, reminders, knowledge base access)
• Send you local notifications about feeding and care schedules
• Improve app performance and fix bugs
• Provide customer support when requested

Data Storage and Security

Local Storage

CareTrack is designed as an offline-first application. This means:

• All your animal profiles and care data are stored locally on your device
• We do not automatically sync or upload your data to our servers
• You maintain full control over your data at all times
• Data is protected by your device's built-in security features

Security Measures

We implement industry-standard security practices to protect your information:

• Encrypted local data storage
• Secure coding practices
• Regular security audits and updates

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. Your data stays on your device. We may only disclose information if:

• Required by law or legal process
• Necessary to protect our rights or safety
• You explicitly consent to sharing specific information

Third-Party Services

CareTrack may use the following third-party services:

• Analytics services (for crash reporting and performance monitoring)
• Push notification services (for local reminders)

These services may collect limited technical information as described in their respective privacy policies. We carefully select partners who respect user privacy and comply with applicable data protection laws.

Children's Privacy

CareTrack is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Your Rights and Choices

You have the following rights regarding your data:

• Access: You can access all your data within the app at any time
• Edit: You can modify or update your information directly in the app
• Delete: You can delete individual records or all app data from your device settings
• Export: You can export your data for backup purposes (feature availability may vary)
• Notifications: You can enable or disable notifications in your device settings

Data Retention

Your data is retained on your device until you choose to delete it. When you uninstall CareTrack, all local data associated with the app is removed from your device according to your operating system's data management policies.

International Users

CareTrack is available worldwide. Since data is stored locally on your device, it does not cross international borders unless you choose to manually transfer or share it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date at the top of this policy
• Sending an in-app notification for significant changes

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Important Notices

Not for Medical Advice

CareTrack is a care tracking tool and does not provide medical or veterinary advice. The knowledge base is for informational purposes only. Always consult with a qualified veterinarian for medical concerns about your pets.

Not for Sensitive or Personal Information

CareTrack is designed for tracking animal care and should not be used to store personally identifiable information (PII), sensitive personal data, or any information that requires special protection under data privacy laws. Please do not enter:

• Personal health information
• Financial information
• Government-issued identification numbers
• Passwords or security credentials
• Any other sensitive personal data

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

You can also use our Support form for product-related questions.

Consent

By using CareTrack, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our application.